FundedStake Refund Policy
Effective Date: August 31, 2024
At FundedStake, we strive to provide a positive experience for all our users. Please carefully review our refund policy to understand the process and eligibility criteria.
1. Eligibility for Refunds
- Refunds are only applicable to direct purchases made on the FundedStake platform.
- Purchases made through third-party providers, promotional offers, or as part of a bundle are non-refundable.
- Refund requests must be submitted within 14 days of the original transaction.
2. Non-Refundable Circumstances
- Purchases made for in-game features (e.g., virtual currency, customizations) are non-refundable.
- Challenges that have been consumed (i.e., once a bet has been placed) are non-refundable.
3. Faulty or Unavailable Services
- If a service is faulty, unavailable, or not as described, you may be entitled to a refund.
- Proof of the issue may be required to process the refund.
4. Processing Refunds
- Approved refunds will be processed within 14 days to the original payment method.
- If the original payment method is unavailable, an alternative method will be arranged.
5. Abuse of Refund Policy
- FundedStake reserves the right to refuse refunds in cases of abuse or fraudulent refund requests.
- Excessive or unreasonable refund requests may lead to a permanent suspension of future refund eligibility.
6. Changes to Refund Policy
- FundedStake may update this policy from time to time. Any changes will be communicated on our platform and will take effect immediately.
7. Dispute Policy
- Clients who improperly dispute charges or file chargebacks without legitimate cause will be permanently banned from the platform.
- If you have any concerns about your payment, please contact our support team at support@fundedstake.io before initiating a dispute.
8. Acceptance of this Policy
By placing an order on FundedStake.io, you confirm that you have read, understood, and accepted this refund policy. If you do not agree with the terms, we request that you refrain from making a purchase.
For any questions regarding this policy, please reach out to support@fundedstake.io.
Contact Information:
For refund inquiries or requests, please contact us at support@fundedstake.io.
By using our services, you acknowledge that you have read, understood, and agree to comply with this refund policy.